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Five Reasons to Hire a Debt Collection Agency

Posted by Emily Herrington on Jul 11, 2022 10:18:00 AM

What do you love about owning your own business? You could, most likely, list 100 things that are fantastic about running your own company and your answers would be unique and fascinating. What could derail such positive reasons to be your own boss? We all know that one of the most exasperating experiences of doing business is when we have to deal with customers that don’t pay their bills. This is where a debt collection agency can make a world of difference to a business whose morale might be sagging after running up against clientele that will do everything in their power to avoid paying their debts. These debtors must be convinced that settling their accounts would be in their own self-interest. Here are a few of the many reasons to hire the services of a debt collector to get the job done after creditors have had no luck collecting unpaid invoices. 

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Topics: Collection Strategy, old debt, debt collections, collection agency, student debt, unpaid debt, accounts receivable, outsourcing, revenue, debt settlement, debt collection regulations, medical collections, medical debt

What is a Good Debt Collection Strategy? Here's How We Do it.

Posted by Emily Herrington on Jun 27, 2022 11:17:03 AM

Debt collection is a tough field. It takes a robust spirit to see the matter through. Though we have a clear objective, the road is not level and smooth. As there is both money on the table and resistant debtors in the chairs, to be successful, we as collectors need a careful strategy. When approaching each account before the journey even begins, we are reminded of the words of Gene Kranz, the flight director of Apollo 13; “Let’s work the problem, people.”  

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Topics: Collection Strategy, Compliance, Technology, old debt, debt collections, collection agency, how to get out of debt, unpaid debt, accounts receivable, outsourcing, commission rate, revenue, debt settlement, debt collection regulations

From Over-Dunn to Well-Dunn

Posted by Emily Herrington on Feb 24, 2022 3:00:00 PM

From Over-Dunn to Well-Dunn:

A Win-Win Consumer-centric Approach Rooted in Compassionate Communication

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Topics: Collection Strategy, Compliance, Technology, old debt, debt collections, collection agency, how to get out of debt, unpaid debt, accounts receivable, outsourcing, commission rate, revenue, recovery rate, debt settlement, Regulation F, debt collection regulations, medical collections, medical debt

When is the Right Time to Hire a Collection Agency

Posted by Emily Herrington on Feb 15, 2022 11:30:00 AM

Even though not everyone may have a favorable view of debt collection agencies, the fact is, they perform a vital service that keeps costs down and maintains client relationships. Before you take inventory and decide whether hiring an agency is the right move for your business, consider all the ways in which using collections is the smarter and more efficient move for you and your business.

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Topics: Collection Strategy, Compliance, Technology, old debt, debt collections, collection agency, how to get out of debt, unpaid debt, accounts receivable, outsourcing, commission rate, revenue, recovery rate, debt settlement, Regulation F, debt collection regulations, medical collections, medical debt

The Fundamentals of the Collection Industry

Posted by Emily Herrington on Feb 8, 2022 11:30:00 AM

Have you ever asked yourself, just what exactly does a debt collection service do and how does it work? Well then, you’re in luck! We’ve outlined the most common topics about how agencies operate, why we need them, to the evolution and future of the debt collection industry.

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Topics: Collection Strategy, Compliance, Technology, old debt, debt collections, collection agency, how to get out of debt, unpaid debt, accounts receivable, outsourcing, commission rate, revenue, recovery rate, debt settlement, Regulation F, debt collection regulations, medical collections, medical debt

How Outsourcing Debt Collections Benefits Your Revenue

Posted by Emily Herrington on Mar 11, 2021 11:00:14 AM

Any business can face financial problems that work against the effort to maintain sufficient cash flow. One dilemma that can have a significantly negative impact on your company is issues in accounts receivable. When a service is provided and your customer does not pay, meeting your bottom line becomes difficult. It is a debt collection agency’s obligation to recover your earnings so that you can continue doing business.

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Topics: Collection Strategy, Technology, old debt, debt collections, collection agency, accounts receivable, outsourcing

The Mysterious Disappearing Client: Leaving Thousands on the Table

Posted by Emily Herrington on Feb 25, 2021 11:46:04 AM

When I was 14, I started my first job as a telemarketer for a photography company. That started decades of a career in sales and marketing. My longest stint was 20 years as the National Sales and Marketing Manager for a multi-billion-dollar manufacturing company, so you can imagine that the transition to understanding the mechanics of the debt collection industry was worlds away from what I was accustomed to. The difference is that I’m not selling products anymore, I’m selling a service. I am still learning this industry every day, but the thing that puzzles me most is the mysterious disappearing client. Let me explain.

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Topics: Collection Strategy, old debt, debt collections, collection agency, unpaid debt, accounts receivable

How to Turn Aged Receivables into Bottom-Line Revenue

Posted by Emily Herrington on Dec 9, 2020 2:45:00 PM

If you’re in a product or service industry, you’ve likely faced a time when you realized your bad debt was catching up with you. At this point, you may have considered the use of a collection's agency. Maybe you were even scared to take the leap of faith? These fears may be the reason you’re missing out on the revenue that your business needs, negatively impacting your day-to-day business. In fact, a lack of funds can affect employee retention, lead to freezing critical marketing activities, and in extreme cases, can ultimately result in closing your doors permanently.

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Topics: Insider, Collection Strategy, Technology, old debt, debt collections, collection agency, accounts receivable, outsourcing, revenue

Recovery Rate vs. Commission Rate in Debt Collections

Posted by Emily Herrington on Nov 30, 2020 11:32:00 AM

According to Investopedia.com, recovery rate is defined as the extent to which principal and accrued interest on defaulted debt can be recovered, expressed as a percentage of face value.

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Topics: Insider, Collection Strategy, debt collections, collection agency, accounts receivable, commission rate, revenue, recovery rate

How to Collect Post-COVID

Posted by Emily Herrington on Jun 30, 2020 8:00:00 AM

From self-isolation to job loss, and most importantly, the tragic loss of family members and friends, COVID-19 has affected every individual in some way; not one person is exempt from the perils of this economic and physical state of emergency. With new restrictions hitting the headlines daily regarding debt collection, and the historical negative perception of debt collectors, many regulators called for a stop in collections activity. However, this may actually cause more stress for people impacted by financial difficulties caused by COVID-19. 

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Topics: Collection Strategy, COVID-19, Technology, old debt, debt collections, collection agency, accounts receivable, outsourcing, revenue